For now we only ship orders within the U.S.A.

We completely get it, we change our minds too! If you'd like to cancel your order please contact us ASAP. We will do our best but once an order has shipped, we will not be able to cancel it.

We want to speak to you too! However, as a one-woman operation, we do not currently offer phone customer service. Contact us via email with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

For information about International shipping click here.

Nope! We offer free delivery within Chico.

Oh no! Please file a claim with the shipping carrier first, then contact us letting us know your order number and your specific claim number. Once we receive that, we will work together to come to the best resolution.

Contact us within 30 days of purchase at breeglassart@gmail.com to let us know you'd like to start a return. Please note that shipping charges are non-refundable and that customers are responsible for the return shipping cost.

A return must be requested 30 days of the ship date, after which merchandise must be sent back within 15 days. Merchandise must not be used, damaged, or altered. Merchandise must be returned in its original packaging. Package should only include items listed in that particular return packing slip. Merchandise that appears to be used and not in its original/sellable condition may result in a delayed refund/exchange, or may not qualify for a refund or exchange. In these cases, the item(s) will be returned to you. Certain items are marked as not refundable and are not eligible for returns (ie. gift cards, gifts with purchase). Workshop tickets are available for a full refund up until one week before the workshop.

Please allow 6-12 business days for us to receive your order. Heads up—it may take up to 10 business days for us to process your return. Once your items have undergone (and passed!) inspection, we will issue your refund to the original form of payment and will notify you of your refund via email. After your refund has been issued by us, please allow 2 additional business days for those funds to be posted to your account. Please note that your refund may only be credited to your original method of payment.